ChatGPT Metric Dashboard
Overview
This new feature exploration focused on framing possibilities, from surface-level trends like volume and frequency to deeper insights such as engagement or usage pattern tracking, leaving room for research to guide which directions would be most impactful.
GOAL
Create a dashboard for ChatGPT users to view their own user metrics and determine which metrics provide the most value.
ROLE
UX Designer
Researcher
DATE
February 22-23, 2024
Process
1. Building User Empathy
2. Information Architecture
3. Wireframing
Building User Empathy
Persona: Elton Nim
22 years old, financial analyst
uses ChatGPT consistently in workflow
Motivation for Viewing Metrics: curious about his personal conversation patterns and query trends.
User Flow
Open up ChatGPT
Sign in if not already
Click on his profile icon
Click on “User metrics”
View and interact with user metrics
Information Architecture
Low-Fidelity Wireframes
High-Fidelity Wireframes
